About Us

SCANTRONIC SERVICES


Installation


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Intrusion pictures


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Maintenance & Service Contracts


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Rental Systems


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Security Upgrades

Maintenance & Repair

Maintenance is a crucial aspect when making any significant capital purchase for an organization, yet too often with all security systems the purchaser leaves products left unmaintained until something goes wrong.
To avoid unwarranted business disruption and unnecessary costs in solving the problem we recommend you invest in our Maintenance Contract on your installation.
With a maintenance contract you can forget about chasing contractors who haven’t turned up, leave us to worry about everything, and enjoy peace of mind today and tomorrow.
If its peace of mind you're looking for, we provide a first class annual maintenance contract service for all new and existing customers. With 3 options available to you ; Callout, Standard & Comprehensive at affordable prices to all.

Please Contact us for more information about our details of our maintenance options.

Repairs

Do you have a faulty gate system and are in need of a repair, you're in the right place, we can help you.
Repairs can be carried out to any of your existing security system, even if we have not installed it.
These range from small domestic systems right through to larger commercial installations.

If you're not sure what the problem is, why not give us a call and speak directly to an engineer. An engineer visit can be booked if requested.

A 12 hour emergency callout service is available 365 days a year to both existing and new customers. Our aim is to have an engineer on site within 4 hours of your call however this rarely goes over 2 hours response time. We have a fixed emergency minimum callout charge as low as  Kshs. 2,500.00 for an engineer to attend depending on the size of your system.

All customers covered by an annual preventative maintenance contract are exempted from these charges

 Our Repair Services
Our CCTV repair service includes:

  • 12hr Callout service
  • Poor camera pictures
  • Poor quality or not recording
  • Blurred camera pictures
  • Camera malfunctions
  • Burglary damage repairs
  • All faults can be repaired

Our Access Control repair service includes:

  • 12hr Callout service
  • Fixing jammed magnetic locks
  • Re-Programming access controllers panel
  • Re-Programming door attributes/time zones
  • Burglary damage repairs
  • All faults can be repair

Alarm Repair
Our alarm repair service includes:

  • 12hr Callout service
  • Silencing nuisance alarms
  • Fixing false alarms
  • Re-Programming control pane
  • Re-Programming lost user codes
  • Burglary damage repairs
  • All faults can be repaired

Electric fencing Repair
Our alarm repair service includes:

  • 12hr Callout service
  • Silencing nuisance alarms
  • Fixing false alarms
  • Re-Programming control pane
  • Straining sagging lines, repainting brackets
  • Burglary/man-made damage repairs
  • All faults can be repaired

We always carry a good selection of spare parts for most of the leading manufacturers. This allows us to provide customers with a speedy repair service.
Do you have trouble contacting your installer or you are not happy with your current company then you don’t have to worry, just give us a call and we will be able to provide you with the support you need. We can carry out repairs to all systems regardless of who installed it.
All work undertaken is backed by a full 12 months parts & labour warranty.
If you are looking to have your system regularly serviced and maintained, we have a range of Preventive Maintenance Contract options available.

Please Contact us for more information about our details of our maintenance options.

 

SCANTRONIC PRODUCTS

CCTV Surveillance


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Access Control


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Intruder & GSM Alarms


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Perimeter & Electric Fencing


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Specialist Systems

 

 

 

 

 

 

 
Scantronic Africa Ltd, Kenya, 3 rd Floor, KCB Building, Enterprise Rd, Industrial Area , P.O. Box 5608 - 00200 Nairobi, Kenya , Tel: +254 20 8000620; 2120524, Fax: +254 20 341010, Email: inquiry@scantronicafrica.com . Design work by Strikeline IT Solutions Ltd